About

Meet Your Household Manager

Professional Profile

In my role as a Household Manager, my clients are often surprised at the depths I will go for them. Some of my principals have placed the renovations of their homes in my hands, knowing that I will be able to dial into their personal style and reflect that in the property. 

William A. Marshall

Many of the properties that I care for are situated on picturesque, boulder-strewn luxury mountain lots carved out of granite with the pool and spa overlooking the Sonoran Desert with distant city, valley, and mountain views, while others are located on designer golf courses. No matter the property, I understand that what makes any home truly unique are the people that I serve.

Faith, family, and work ethic are some of the ideals that I hold the highest. I believe that I was born to take care of others, as it brings me real satisfaction, not only in the job but also in my life. I enjoy serving all of my clients and have dedicated myself to them, learning their personal style so that I can serve them at every level.

Professional Experience

Home CareTakers, LLC, January 2005 – Present
Owner/Operator - Tucson, AZ

Provides household management services of private residences. Responsibilities vary from the complete and total authority on the property to coordinating decisions through remote or present owners.

Management Responsibilities
  • Handles the weekly demands of multiple properties, including mansions on sprawling estates
  • Utilizes a custom database in order to manage multiple homes and equipment information on vital household systems
  • Hires, trains, supervises and terminates all household staff
  • Oversees finances and bookkeeping for the business
  • Prepares home for the arrival of principals, including holiday decorations, shopping, and gifting
  • Researches local restaurants and attractions for principals and guests
  • Assists with event coordination, such as recommendations for caterers and vendors
Maintenance and Grounds Care
  • Conducts vendor negotiations for all essential functions, including pool care, landscaping, and automotive maintenance
  • Has a list of 1500 vendors, with a unique rating system to track performance
  • Supervises multiple contractors for landscaping, pool cleaning, etc.
  • Manages renovations for the interiors, exteriors, and landscaping per homeowners’ directions, with a high degree of autonomy and discretion; granted oversight of architects, builders, etc.
  • Contracts specialty vendors to install and/or correct problem areas with Smart Home installations
  • Basic troubleshooting for Audio/Visual (A/V) systems
  • 24/7 Emergency contact for all security notifications, alarms, and concerns
Personal Security Detail
  • Coordinated, hired, and participated in a 22-man security detail for a principal with active death threats against him
  • Acted as part of a personal security detail for a U.S. Senator running for President
  • Coordinated and participated in an 8-man security detail for an activist/movie star
  • Safety Director for a small church
Education and Certifications
  • May 22, 2006 – Marksman Pistol Institute, Concealed Carry Weapons
  • Ongoing – Warrior School Handgun Martial Arts Class (Black Belt)
  • October 27, 2012 – Warrior School, Home, and Car Defense
  • October 28, 2012 – Warrior School, Active Shooter Response
  • October 26-27,2013 – Warrior School, Gun Fighter I
  • Ongoing – Personal Trainer, Hand-to-Hand Combat
  • Experienced contract negotiator
  • Supervision of household staff and vendors
  • Creation of household manuals and documentation
  • Understanding of proper cleaning techniques
  • Preventative and seasonal maintenance schedules
  • Oversight of home renovations
  • Proficient in Microsoft Office and QuickBooks
  • Extensive calendar management
  • Manage numerous private households
  • Personal shopping and gifting
  • Manage grounds and landscaping
  • Assistance with events
  • Trained in security and safety standards
Personal Assets
  • Home and property management experience since 2005
  • 30+ Years as a small business owner
  • Intuitive problem solver; able to deduce the best course of action for complex issues
  • Detail oriented and organized to handle business demands
  • Discrete, trustworthy, and reliable
  • Goal and results oriented
  • Work quickly, efficiently and impressively by myself, and with others
Skill Synopsis
  • Experienced contract negotiator
  • Supervision of household staff and vendors
  • Creation of household manuals and documentation
  • Understanding of proper cleaning techniques
  • Preventative and seasonal maintenance schedules
  • Oversight of home renovations
  • Proficient in Microsoft Office and QuickBooks
  • Extensive calendar management
  • Manage numerous private households
  • Personal shopping and gifting
  • Manage grounds and landscaping
  • Assistance with events
  • Trained in security and safety standards
Professional Memberships
  • Armed Citizens' Legal Defense Network, Inc.
  • Domestic Estate Managers Association (DEMA)
  • National Rifle Association (NRA)
  • Arizona Church Security Network

About Us

Company Story:
I've been in the service industry full time since 1980 and founded Home CareTakers, LLC, in 2005. During this time, I've met the top people to do business within many different fields. An advantage of using my services is that because of my meticulous nature, and I assure that no job is done halfway.

While Home CareTakers manages your household, you’re free to have a life and can rest assured that your property is well taken care of.

Home CareTakers, LLC